Patient Navigation

At MD Anderson, our Patient Navigation program provides a tailored experience that helps patients and their loved ones to feel supported from diagnosis through survivorship. We are here for our patients every step of the way.

Transforming the Patient Experience

Facing a cancer diagnosis brings shock, fear, anxiety and uncertainty. Patients often struggle most during the time between making initial contact and attending their first oncology appointment. MD Anderson bridges these gaps through our Patient Navigation program, ensuring that every patient feels cared for and guided from the start.

David Jaffray, Ph.D. Department of Radiation Physics, Division of Radiation Oncology; and Caroline Chung, M.D. Department of CNS - Rad Onc Clinical, Division of Radiation Oncology
Redefining

Why MD Anderson's Patient Navigation Program Matters

  • Connect with patients before their first visit: Prepare patients and caregivers to reduce stress and to set expectations.

 

  • Reduce stressors for families: Support caregivers throughout the health care journey.

 

  • Provide tailored clinical education: Deliver knowledge specific to each patient’s diagnosis.

 

  • Partner throughout treatment: Stand by patients in every setting, from clinics to hospitals.

 

  • Enhance timeliness and quality of care: Streamline care delivery and improving patient outcomes.
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A Customized Experience for All Patients and Families

Oncology nurse navigators are highly trained health care experts positioned to support patients throughout their cancer journey. Roles include:

 

  • Intake nurse navigators prepare patients before their first appointment.

 

  • Treatment nurse navigators guide patients through treatment plans and resources.

 

  • Case management navigators support patients during hospitalization and coordinate safe discharges.
David Jaffray, Ph.D. Department of Radiation Physics, Division of Radiation Oncology; and Caroline Chung, M.D. Department of CNS - Rad Onc Clinical, Division of Radiation Oncology
GIVE NOW
“Everything was so easy at MD Anderson. Convenience and comfort seemed to be at the front of everyone’s mind.” 

- Pat Sibille, Caregiver

Pat Sibille smiles holding a framed photograph of her late husband, Jerry.

Leaders at the Forefront of Care and Innovation

Jeffrey Lee, M.D.

Executive Vice President and Chief Physician Executive

Meet Dr. Lee
Caroline Chung, M.D.

Carol Lewis, M.D.

Chief Patient Experience Officer ad interim

Meet Dr. Lewis
Caroline Chung, M.D.

Rosanna Morris

Executive Vice President and Chief Clinical Operations Officer

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Elizabeth "Beth" Garcia

Vice President for Patient

Experience

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Your support of the Patient Navigation’s tailored experience will help us to support patients and their families during treatment and beyond.

GIVE TO PATIENT NAVIGATION